Thank you for taking the time to share your feedback about the Origin, Joshua. We're pleased to hear that you appreciate the handcrafted quality and beauty of the piece, as these elements represent the core craftsmanship we strive for in our designs.

We understand your disappointment regarding the weight and size of the piece compared to your expectations from the product photography. The proportional relationship between the piece and the clasp that you've noted is an important design consideration, and we recognize that the current weight may feel insufficient given the substantial nature of the clasp itself.

Your point about product photography creating different size expectations is well-taken, and we appreciate your understanding of this challenge while also acknowledging that it has impacted your overall satisfaction with the piece. The desire for a heavier, more substantial version of the Origin is valuable feedback that speaks to how customers envision wearing and experiencing this design.

Your feedback about the weight distribution and the potential for a heavier model will be shared with our design team. These insights help us understand customer expectations for the physical presence and feel of our pieces, particularly regarding the balance between different components.

We greatly appreciate your honest assessment and recognition of the craftsmanship, which helps us understand how we can better align the physical characteristics of our pieces with customer expectations.